Returns & Refunds

At Living Lekker™, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all accessories, manuals, and components that came with the product.
• Be accompanied by proof of purchase or your order number.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number.
• A description of the problem.
• Clear photos showing the item and any damage.

We'll work with you to provide a suitable solution, which may include a replacement, exchange, or refund where appropriate.

Refunds

Once we receive and inspect your returned item, we'll notify you of the outcome.

If your refund is approved, it will be processed back to your original payment method.

Please note that it may take several business days for your bank or payment provider to reflect the refund.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, we'll cover the reasonable return shipping costs.

For all other approved returns, the customer is responsible for the cost of returning the item unless otherwise agreed.

Order Cancellations

Orders may be cancelled before they have been dispatched.

If your order has already been shipped, you'll need to follow our standard return process once it has been delivered.

Need Help?

If you have any questions about returns or refunds, our support team is here to help.

📧 Email: livinglekkerofficial@gmail.com

We'll do our best to respond as quickly as possible and make the process as smooth as possible.